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Account already linked to another WABA ID



ERROR: 63102

error-63102 page anchor
CHANNELS
ERROR

The Twilio Account contains other WhatsApp Senders and is already linked to an existing WhatsApp Business Account (WABA). Twilio Accounts must be linked to only one WABA ID at a time.

Possible Causes

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  • Attempting to use a different WABA ID than the one linked to the Twilio Account
  • Use the same WABA ID that is linked to the account
  • Delete other WhatsApp Senders to link the Account to another WABA

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