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63032: We cannot send this message to this user because of a WhatsApp limitation.


ERROR: 63032

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MESSAGING
ERROR

This error occurs when you try to send a WhatsApp message to a user whose number is part of an experiment. Twilio can't send the message in that case.

Possible causes

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  • The destination user's phone number is part of an experiment, so Twilio can't deliver the WhatsApp message.
  • Skip sending messages to this user.

Additional resources

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