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Channel could not authenticate the request. Please see Channel specific error message for more information



ERROR: 63001

error-63001 page anchor
PROGRAMMABLE SMS
ERROR

The Channel could not authenticate the request. Please see Channel specific error message for more information.

Possible Causes

possible-causes page anchor
  • The Channel could not authenticate the request. Please see Channel specific error message for more information.
  • Facebook identified a potential security issue and rotated the token
  • The Facebook user who connected the FB page to Twilio has changed their password
  • The user de-authorized the Twilio app

If the issue persists, you may need to delete the sender and and re-add it.

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