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On this page
ERROR: 60704
Description
Possible Causes
Possible Solutions
On this page
ERROR: 60704
Description
Possible Causes
Possible Solutions
Phone number not branded by Twilio
Positive Feedback
Negative Feedback
ERROR: 60704
error-60704 page anchor
Positive Feedback
Negative Feedback
BRANDED COMMS
ERROR
Description
description page anchor
Positive Feedback
Negative Feedback
The origination number (
From
) used was not found as a valid branded phone number
Possible Causes
possible-causes page anchor
Positive Feedback
Negative Feedback
The origination number does not belong to the account
The origination number is incorrect
The origination number is not correctly branded, or linked to a business/brand
The origination number is linked to a deactivated business/brand
The origination number is linked to a business/brand that's not vetted, or the vetting was rejected
Possible Solutions
possible-solutions page anchor
Positive Feedback
Negative Feedback
Make sure the origination number belongs to the account and is in the correct E.164 format
Make sure the origination number is correctly linked to a business/brand, that's vetting-approved, and that's active