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Error 60312

Product: Verify

ERROR - 60312

Challenge creation limit reached

The maximum number of Challenge creations for a Factor has been reached.

Max. number of attempts for a Factor with Config.CodeLength less or equal to 4: 10 every 24 hours.

Max. number of attempts for a Factor with Config.CodeLength greater or equal to 5: 50 every hour, and up to 100 every 24 hours.

HTTP status: 429

Possible Causes

Too many Challenges created within a time period.

Possible Solutions

  • Create a new Factor and verify it. Then create new Challenges under the new Factor.
  • Depending on the Factor's Config.CodeLength parameter, await rate limit cooldown period between 1 hour and 24 hours.
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