Skip to contentSkip to navigationSkip to topbar
Page tools
Useful for sharing or LLM
Accelerate development with AI

On this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

60252: Templates are invalid

Twilio Verify DocumentationVerify

Description

description page anchor

Twilio Verify could not generate a message from the provided templates. This occurs when all supplied template candidates fail validation, such as when a template is unapproved or missing required substitutions

HTTP status: 400

Possible causes

possible-causes page anchor
  • The provided template candidates failed validation (e.g., due to rendering issues).
  • One or more template candidates are unapproved
  • One or more candidates are missing required substitutions.
  • A template candidate does not support the requested delivery channel.
  • A template candidate contains invalid content for its template type.
  • Review each template candidate to confirm that it is approved.
  • Provide all required substitution values for every template candidate.
  • Use only template candidates compatible with the requested delivery channel.
  • Check that the translation content matches the template type for each candidate.
  • Remove or replace any invalid template candidates before retrying the verification.

Additional resources

additional-resources page anchor