54007: Access forbidden for identity



SYNC
ERROR

Sync: Access forbidden for identity

sync-access-forbidden-for-identity page anchor

The identity specified in the Access Token does not have permissions to perform this operation.

  • Sync's ACL control has been unintentionally enabled on your Sync service instance.
  • An SDK endpoint trying to read or write a Sync object does not have the correct permission configured.
  • The identity you specified in your SDK's token does not match the permissions that you intended for them.
  • Disable the ACL feature on this Sync service. This will allow access from any SDK with a valid token. Do this by either unchecking the AclEnabled feature in the Twilio Console(link takes you to an external page), or setting the acl_enabled flag to false via the Sync REST API.
  • Confirm a valid permission is configured via the Sync Permissions REST API, and that the configured identity matches the identity you provide in your FPA Access Tokens.