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Access denied to external S3 bucket configured in recording settings



WARNING: 53615

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WARNING

Access denied to external S3 bucket configured in recording settings

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We failed to upload media to the external S3 bucket configured in your account's recording settings.

The media will not be uploaded until the configuration has been fixed.

Causes

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This is a configuration error that can have different root causes

  • The IAM user referenced in the credentials provided does not have enough permissions to upload to the bucket.
  • The bucket configured in your settings has SSE-S3 enabled. The only default encryption mechanism supported is SSE-KMS. Please review the guides for more informtion
  • In the recording settings section of your account's console, review the credentials for accessing your S3 bucket or disable the external storage (media will be uploaded to the default bucket).
  • If SSE-S3 is enabled, please consider switching to SSE-KMS.

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