53614: Public key credentials for media tracks encryption could not be loaded



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Public key credentials for media tracks encryption could not be loaded

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The public key credentials configured in your account's recording settings could not be loaded.

The media will not be uploaded until the configuration has been fixed.

  • If you have specified a public key to cryptographically protect raw media tracks, this is most likely due to the fact that the credentials resource has been removed from Twilio.
  • In the recording settings section of your account's console, create and assign a new valid public key or disable the encryption (media will be uploaded in raw).