Rate this page:

Error 53407

Product: Programmable Video

ERROR - 53407

Media connection failed due to DTLS handshake failure

There was a problem while negotiating with the remote DTLS peer. Therefore the Participant will not be able to publish or subscribe to Tracks.

Possible Causes

  • One or both of the DTLS peers have an invalid certificate.
  • One or both of the DTLS peers have an outdated version of DTLS.
  • One or both of the DTLS peers lost internet connectivity while performing a DTLS handshake.

Possible Solutions

  • Ensure that your certificate is valid.
  • Ensure that you have a stable internet connection.
  • Ensure that the browser or the Mobile SDK supports newer versions of DTLS.
Rate this page:

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. Please select the reason(s) for your feedback or provide additional information about how we can improve:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more