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Participant and proxy address pairs for one or more participants already in use.



ERROR: 50425

error-50425 page anchor
CONVERSATIONS
ERROR

One or more of the requested participant and proxy address pairs are already registered in the system.

Possible Causes

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You are attempting to map a non-Chat (e.g. SMS) conversation participants with participant address and proxy address that are already assigned to an active conversation. There may be only one unique mapping between your conversation participant's public phone number and internal (proxying) Twilio phone number, in order to route inbound messages correctly.

Locate a conflicting active conversation that has an identical participant added to it. To use such participant in the new conversation either delete old conversations completely if you don't need the message history, or just remove the participant that uses these numbers in a previous conversation.

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