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Participants limit exceeded



ERROR: 50417

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PROGRAMMABLE CHAT
ERROR

Conversations: Participants limit exceeded

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The total number of participants in this conversation exceeds the limit.

Possible Causes

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  • You are trying to add more native Programmable Chat participants than allowed in this conversation. Maximum number of conversation participants is 100 by default, can be increased to 1000 programmatically.
  • Increase the maximum limit by using Developer Console or REST API. Up to 1000 participants are supported.
  • Retrieve a list of current participants in this conversation and remove the ones that are no longer required.
  • Consider reusing participant identity across multiple clients, if user behavior is similar and data may be shared.

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