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50063: Programmable Chat: Actions per second limit exceeded

ERROR: 50063

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PROGRAMMABLE CHAT
ERROR

Error - 50063

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Programmable Chat: Actions per second limit exceeded

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Possible Causes

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  • Your application is generating too many actions per second (APS) for Chat service instance
  • Note that the APS limit is enforced for commands such as sending a Message or creating a Channel - not Read actions

Possible Solutions

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  • Make sure your application (client or backend) uses a good exponential back-off algorithm like the one advocated by Amazon(link takes you to an external page) to retry on HTTP 429 (rate limiting) responses
  • Reduce the rate of requests and introduce basic rate control, e.g. for user or channel provisioning use-cases
  • Reduce number of concurrent requests