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48025: Outgoing conversation: Invalid contact address

ERROR: 48025

FRONTLINE

ERROR

Description

A conversation could not be created because the provided contact address was invalid.

Possible Causes

The contact phone number used to initiate a new conversation was invalid.

Possible Solutions

Make sure that the contact address returned from the CRM callback is correct and properly formatted in E.164 format, including any channel prefixes if relevant.
- Check out the docs on CRM callbacks for additional information.