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Error 31910

Product: Programmable Voice

ERROR - 31910

Stream - WebSocket - SSL Protocol Error

The server doesn’t support SSL, can’t provide a secure connection or the SSL handshake has failed

Possible Causes

  • Server doesn’t support SSL
  • Stream is trying to connect the wrong port
  • Protocol or SSL handshake has failed

Possible Solutions

  • Verify the server has enabled SSL
  • Verify the port in TwiML URL is actually the one supporting SSL
  • Verify the certificate is correct and accepted by HTTP clients
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