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On this page
ERROR: 31901
Description
Possible Causes
Possible Solutions
On this page
ERROR: 31901
Description
Possible Causes
Possible Solutions
Stream - WebSocket - Connection Timeout
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ERROR: 31901
error-31901 page anchor
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PROGRAMMABLE VOICE
ERROR
Description
description page anchor
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The WebSocket connection request sent by the stream didn't receive any response from the server
Possible Causes
possible-causes page anchor
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WebSocket server is not connected to any network
Bad IP address provided in the TwiML URL
Intermediate elements (like ngrok) are not routing traffic
There is a firewall blocking the traffic
Possible Solutions
possible-solutions page anchor
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Negative Feedback
Verify server connectivity
Verify the TwiML URL is correct
Verify intermediate elements are routing traffic and firewall are not blocking ports