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31901: Stream - WebSocket - Connection Timeout

ERROR: 31901

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PROGRAMMABLE VOICE
ERROR

Description

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The WebSocket connection request sent by the stream didn't receive any response from the server

Possible Causes

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  • WebSocket server is not connected to any network
  • Bad IP address provided in the TwiML URL
  • Intermediate elements (like ngrok) are not routing traffic
  • There is a firewall blocking the traffic

Possible Solutions

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  • Verify server connectivity
  • Verify the TwiML URL is correct
  • Verify intermediate elements are routing traffic and firewall are not blocking ports