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30897: Campaign vetting rejection - Disallowed Content


ERROR: 30897

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MESSAGING
ERROR

This error means your A2P 10DLC campaign was rejected during vetting because the submitted use case includes disallowed content. Campaigns that contain forbidden use cases or prohibited content cannot be approved.

Possible causes

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  • Do not resubmit the same campaign. Campaigns rejected for disallowed content are ineligible for resubmission.
  • Review your campaign use case, sample messages, and business model against the forbidden message categories and Messaging Policy before creating a different compliant campaign. (help.twilio.com(link takes you to an external page))
  • If you believe the rejection was made in error, contact Twilio Support.

Additional resources

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