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Campaign vetting rejection - Subscriber Help



ERROR: 30890

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PROGRAMMABLE MESSAGING
ERROR

The campaign submission has been reviewed and it was rejected because of provided Subscriber Help information.

Possible Causes

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The campaign cannot be approved because it was indicated that you have a HELP message reply but it does not contain brand name, phone number, or email address.

Please verify that subscriber help message contains brand name, phone number, or email address. Message needs to guide customers on who them can contact after replying ""help"".

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