30883: Campaign vetting rejection - Content Violation
MESSAGING
ERROR
This error means your A2P 10DLC campaign was rejected during manual vetting because the submitted use case, sample messages, or business category was identified as prohibited content. Content violations include SHAFT-related material and marijuana or CBD.
- Your campaign description or sample messages indicate prohibited content such as sexual content, hate speech, firearms, tobacco or vape content, marijuana, or other disallowed material.
- Your business or messaging program falls into a forbidden category for SMS or MMS in the United States or Canada. Some prohibited categories are disallowed based on the business type itself, not only the message text. (help.twilio.com)
- Your campaign was reviewed as a non-remediable content violation during A2P 10DLC vetting.
- Do not resubmit the same rejected campaign. This rejection type is not eligible for standard resubmission.
- If you believe the rejection is incorrect, contact Twilio Support and request an appeal.
- Review the forbidden message categories and A2P 10DLC campaign requirements before creating a new campaign. Only submit a new campaign if you can materially change the use case and content so the campaign is compliant. (help.twilio.com)