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30791: Brand Registration Failure: Temporary system error


ERROR: 30791

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MESSAGING
ERROR

This error indicates a temporary system-side failure while processing an A2P 10DLC Brand registration request. Twilio could not complete the Brand submission with The Campaign Registry at that time.

Possible causes

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  • The Campaign Registry encountered a temporary system error and could not process the Brand submission.
  • The Brand registration request could not be completed even though the request was accepted for processing.
  • Wait 30 seconds, then submit the Brand registration again.
  • Before you retry, verify that the Brand, Customer Profile, and Trust Hub information you submitted is accurate and well-formed.
  • Check the Brand in Console or retrieve the BrandRegistration resource to review the current status and any available errors.
  • If the Brand continues to fail after you retry and the submitted information is correct, contact Twilio Support for additional help.

Additional resources

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