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30703: Brand Registration Failure: Duplicate record detected



ERROR: 30703

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MESSAGING
ERROR

Brand registration failed due to duplicate record detection. Following attributes are expected to be unique for each brand and can fail with this duplication check.

  • Mobile phone number
  • Business registration identifier
  • Business legal name
  • Authorised representative's phone number
  • Email address
  • Website
  • Stock symbol (applicable only for public entities)

Possible Causes

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  • The mobile phone number provided in the brand registration request has already been used to register a US A2P Brand with TCR.

  • An existing brand is using the provided business identification type and number.

  • An existing brand is using the provided business legal name.

  • Authorised representative's phone number provided for brand registration has already been registered. Please retry with a different phone number.

  • Email address provided for brand registration has already been registered with another brand. Please try again with a different email address.

  • Website provided for brand registration has already been registered. Please try again with a different website url.

  • Business name provided for brand registration has already been registered. Business names are expected to be unique across all brands.

  • Stock symbol provided for brand registration has already been registered

Depending on the fields you may have received in the error message, please refer to the following solutions:

  • Use a unique US mobile phone number for the registration.

  • Use a unique business registration identifier for successful registration.

  • Use a unique business name.

  • Use a unique authorized representative.

  • Use a unique email address.

  • Use a unique website address.

  • Use a unique business name.

  • Use a unique stock symbol.

Additional help resources