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Brand Registration Failure: Duplicate record detected



ERROR: 30703

error-30703 page anchor
PROGRAMMABLE MESSAGING
ERROR

Brand registration failed due to duplicate record detection. Following attributes are expected to be unique for each brand and can fail with this duplication check.

  • Mobile phone number
  • Business registration identifier
  • Business legal name
  • Authorised representative's phone number
  • Email address
  • Website
  • Stock symbol (applicable only for public entities)

Possible Causes

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  • The mobile phone number provided in the brand registration request has already been used to register a US A2P Brand with TCR.

  • An existing brand is using the provided business identification type and number.

  • An existing brand is using the provided business legal name.

  • Authorised representative's phone number provided for brand registration has already been registered. Please retry with a different phone number.

  • Email address provided for brand registration has already been registered with another brand. Please try again with a different email address.

  • Website provided for brand registration has already been registered. Please try again with a different website url.

  • Business name provided for brand registration has already been registered. Business names are expected to be unique across all brands.

  • Stock symbol provided for brand registration has already been registered

Depending on the fields you may have received in the error message, please refer to the following solutions:

  • Use a unique US mobile phone number for the registration.

  • Use a unique business registration identifier for successful registration.

  • Use a unique business name.

  • Use a unique authorized representative.

  • Use a unique email address.

  • Use a unique website address.

  • Use a unique business name.

  • Use a unique stock symbol.

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