30646: Failed to Upsert Consent

This error occurs when a bulk consent upsert contains one or more invalid consent fields, or when the upsert fails because of an internal server error. Twilio maps validation failures to the submitted correlation_id so you can identify which consent object failed.

• INVALID_CORRELATION_ID. The correlation_id value is not a valid unique 32-character UUID for the request item.
• INVALID_SENDER_ID. The sender_id value is not a valid Messaging Service SID or a valid From phone number.
• INVALID_CONTACT_ID. The contact_id value is not a valid phone number in E.164 format.
• INVALID_STATUS. The status value is not opt-in or opt-out.
• INVALID_SOURCE. The source value is not website, offline, opt-in-message, opt-out-message, or others.
• INVALID_DATE_OF_CONSENT. The date_of_consent value is not a valid ISO-8601 datetime, or it is set in the future.
• INTERNAL_SERVER_ERROR. The upsert failed because of an internal server error during processing.

• Generate a new unique 32-character UUID for each correlation_id so each consent object can be matched to its response item.
• Set sender_id to a valid Messaging Service SID or a valid From phone number. If you want consent and opt-outs synchronized across RCS, SMS, and MMS, use a Messaging Service SID when possible.
• Format contact_id as a valid E.164 phone number, such as +14155552671.
• Send only accepted status values. Use opt-in to record consent or re-opt-in, and use opt-out to record revoked consent.
• Send only accepted source values: website, offline, opt-in-message, opt-out-message, or others.
• If you provide date_of_consent, send it as an ISO-8601 datetime and do not use a future timestamp. If you do not have this value, omit it instead of sending an invalid date.
• If you receive an internal server error, retry the request. If the problem continues, collect at least three correlation_id values from the last 24 hours before contacting Support.

• Consent Management API
• Compliance Toolkit for Programmable Messaging
• What is E.164?