Skip to contentSkip to navigationSkip to topbar
Page tools
Useful for sharing or LLM
Accelerate development with AI

On this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

30556: SMS consent is bundled with other communication channels

Twilio Messaging DocumentationMessaging
Twilio Phone Numbers DocumentationPhone Numbers

Description

description page anchor

This error applies to both Toll-Free Verification and A2P 10DLC registration.

Messaging consent must be collected separately from other use cases, services, and communication channels such as email or phone calls. It cannot be bundled with consent for other channels.

Possible causes

possible-causes page anchor
  • SMS consent is combined or bundled with other channels such as email or phone calls.
  • The form does not offer a separate, standalone opt-in for SMS.
  • Separate SMS enrollment from all other communication channels so the user can opt into text messages independently.
  • Resubmit with a standalone SMS opt-in.