30550: No Privacy Policy link found in the opt-in flow

This error applies to both Toll-Free Verification and A2P 10DLC registration.

No direct, accessible link to the business Privacy Policy was found in the opt-in flow or at the Call-to-Action (CTA). The Privacy Policy explains how end-user mobile data is handled and protected and must be linked where consent is collected.

• The opt-in flow or CTA requests consent but has no visible, clickable link to the Privacy Policy.
• A Privacy Policy link is present elsewhere but not within or adjacent to the opt-in or CTA disclosure.

• Add a clear, accessible hyperlink to your compliant Privacy Policy within or adjacent to the opt-in flow and the CTA disclosure text.
• Resubmit once the link is in place.

• A2P 10DLC Campaign Onboarding Guide
• Toll-Free Verification Onboarding Guide