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Error
Application error

30540: Double opt-in confirmation message is required

Twilio Messaging DocumentationMessaging
Twilio Phone Numbers DocumentationPhone Numbers

Description

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This error applies to both Toll-Free Verification and A2P 10DLC registration.

You must provide the confirmation message that is sent to users after they double opt in to your messaging program.

Possible causes

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  • The double opt-in confirmation field is empty.
  • The confirmation message is missing required compliance disclosures.
  • Provide a double opt-in confirmation message that includes the brand name, program name, a "message and data rates may apply" disclosure, and help and opt-out disclosures, then resubmit.