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Error
Application error

30534: Testing use case is missing business or program details

Twilio Messaging DocumentationMessaging
Twilio Phone Numbers DocumentationPhone Numbers

Description

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This error applies to both Toll-Free Verification and A2P 10DLC registration.

Testing use cases still require complete, accurate business information and full messaging program details. Placeholder text is not accepted.

Possible causes

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  • Business information fields were filled with the word "testing."
  • Use case details include only the word "testing" without an actual description.
  • The submission does not confirm that messaging is strictly internal with no external recipients.
  • Provide accurate business details, including a live website, valid address, and correct contact information.
  • Add a detailed testing use case description with supporting documentation that identifies the recipients.
  • Confirm that messaging is strictly internal and that no messages will be sent to external recipients, then resubmit.