30532: Personal use cases are not supported

This error applies to both Toll-Free Verification and A2P 10DLC registration.

Your registration must describe a business use case. Messaging programs used only for personal purposes, such as reaching yourself, family members, or friends, are not eligible.

• The number was requested to send reminders to yourself, friends, or family members.
• The use case describes general personal messaging rather than a business activity.

• If the submitted description does not reflect your actual business messaging, correct it and provide matching evidence. Personal messaging itself is not supported by this registration program; changing only the description does not make it eligible.

• A2P 10DLC Campaign Onboarding Guide
• Toll-Free Verification Onboarding Guide