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30471: Toll Free verification rejection - High Risk - Non-secured URL in sample message


ERROR: 30471

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MESSAGING
ERROR

This error means your Toll-Free verification submission was rejected because the sample message includes a URL that does not use https://. Toll-Free messaging traffic to the United States and Canada is blocked until the number is verified.

Possible causes

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  • Your productionMessageSample includes a URL that uses http:// instead of https://.
  • Your productionMessageSample includes a URL without the required https:// prefix.
  • Correct the URL in your sample message to use https:// and resubmit the verification.
  • Ensure every URL you plan to send in message content is secured with https://.
  • If your rejected verification request can be edited, update the existing request and resubmit it. If it is not eligible for resubmission, correct the sample message and submit a new verification request.

Additional resources

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