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Toll Free verification rejection - Edit time expired



ERROR: 30437

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PROGRAMMABLE MESSAGING
ERROR

The rejected toll-free verification time window has reached the 7 day expiration. An edit is accepted, but the toll-free number remains unverified and the submission is no longer prioritized, so time to process is similar to a new submission. Effective Nov 8, 2023, messaging traffic on this Toll-Free number is blocked until it's verified.

Possible Causes

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There were no edits to the verification within 7 days of its rejection.

Edit and re-submit the toll-free verification. The resubmission will still be received, but it is handled as a new submission, so the review will take slightly longer.

Why was my Toll Free Verification Rejected?(link takes you to an external page)

Required information for Toll-free verification(link takes you to an external page)

Toll-Free best practices(link takes you to an external page)

Twilio's Messaging Policy(link takes you to an external page)

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