Menu

Expand
Rate this page:

Error 30024

Product: Programmable SMS

ERROR - 30024

Numeric Sender ID Not Provisioned on Carrier

You sent a message (message SID: SMXXXXX) to a mobile number in a country that requires Numeric Sender ID pre-registration and provisioning. The Numeric Sender ID is not currently provisioned with the carrier.

Possible Causes

  • The Numeric Sender ID has not been provisioned by the carrier yet.
  • If this is for US A2P 10DLC and you just registered this number, it could take a brief period of time for all carriers to provision the number to your campaign.
  • Your shortcode has not been fully provisioned for production traffic, or the carrier has disabled your shortcode due to cancellation or compliance violations.
  • Your toll-free number has not been fully provisioned for production traffic.

Possible Solutions

  • If you believe your Numeric Sender ID should be registered, please collect 3 or more examples of Message SIDs that have the “undelivered” status with error 30024, and then contact our Support team. We can help review the registration status to resolve these errors.
Rate this page:

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. Please select the reason(s) for your feedback or provide additional information about how we can improve:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more