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US A2P 10DLC - Daily Message Cap Reached



ERROR: 30023

error-30023 page anchor
PROGRAMMABLE SMS
ERROR

You have sent the maximum allowable daily messages for your Brand to the carrier.

Daily limits are based on your Brand Trust Score. You can check both your Trust Score and your daily Limit in the console here(link takes you to an external page).

Note: That the daily limit applies to the Brand (per EIN) and is based on the total number of outbound SMS segments and MMS messages sent to T-Mobile (including Sprint and MetroPCS) across any messaging platform you have registered your Brand with.

Please refer to our documentation on T-Mobile daily message limits for long code messaging with A2P 10DLC(link takes you to an external page). For more info about A2P 10DLC, refer to our US A2P 10DLC Documentation(link takes you to an external page).

Possible Causes

possible-causes page anchor
  • You have sent the maximum amount of message segments(link takes you to an external page) for the day on a given Brand.
  • You have sent the maximum amount of message segments(link takes you to an external page) for the day across multiple Brands associated with your EIN, which could include Brands associated with other Twilio accounts or providers.

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