Skip to contentSkip to navigationSkip to topbar
On this page

Port In Error - Invalid end user name



ERROR: 22153

error-22153 page anchor
PHONE NUMBERS
ERROR

The name of the Authorized Representative submitted in the port in request does not the losing carrier's information.

Possible Causes

possible-causes page anchor

The name of the Authorized Representative submitted in the port in request does not the losing carrier's information.

Update the port in request to include an authorized representative that is on record with the losing carrier for this phone number.

Note if this is the only phone number in a port in request that got rejected you may need to start a new port in request with this phone number so that you can correct the authorized representative name as it may be different from the other phone numbers in this request.

Need some help?

Terms of service

Copyright © 2024 Twilio Inc.