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On this page
ERROR: 21737
Description
Possible Causes
Possible Solutions
On this page
ERROR: 21737
Description
Possible Causes
Possible Solutions
Campaign Registration Blocked for Non-Compliant Brand
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Negative Feedback
ERROR: 21737
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PROGRAMMABLE MESSAGING
ERROR
Description
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Campaign registration failed due to the Brand missing a Brand Contact Email.
Possible Causes
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Negative Feedback
Brand is missing a Brand Contact Email and has not completed the Brand 2FA process which will prevent the creation of new campaigns.
Possible Solutions
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Negative Feedback
Update the brand registration's BrandContactEmail with a valid email address and complete the Brand 2FA process.