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21737: Campaign Registration Blocked for Non-Compliant Brand

ERROR: 21737

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PROGRAMMABLE MESSAGING
ERROR

Description

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Campaign registration failed due to the Brand missing a Brand Contact Email.

Possible Causes

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  • Brand is missing a Brand Contact Email and has not completed the Brand 2FA process which will prevent the creation of new campaigns.

Possible Solutions

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  • Update the brand registration's BrandContactEmail with a valid email address and complete the Brand 2FA process.