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Brand 2FA Failed



ERROR: 21736

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PROGRAMMABLE MESSAGING
ERROR

The Brand 2FA attempt failed to validate the Brand Contact Email provided.

Possible Causes

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  • The Brand Contact Email provided is invalid or failed validation.
  • Brand Contact Email is missing.
  • The 2FA email sent was not actioned on or completed.
  • Verify that the Brand Contact Email provided is correct. If not, update or add the email via the Brand API or Console.
  • Verify if the Brand 2FA email was actioned upon and completed within 7 days. If not, use the following API or Console to re-send the Brand 2FA email.

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