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21723: Campaign Verify token import already in progress


ERROR: 21723

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MESSAGING
ERROR

Your request to import a Campaign Verify token failed because another Campaign Verify vetting request for the same BrandRegistration is already queued or processing. Twilio only imports one Campaign Verify token at a time for a Brand.

Possible causes

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  • An existing BrandVetting record for the same BrandRegistration and campaign-verify provider still has vetting_status of IN_PROGRESS.
  • You submitted a new Campaign Verify token import request before the earlier request finished.
  • Retrieve the Brand's vetting records and check for an existing campaign-verify vetting that is still IN_PROGRESS.
  • Wait for the current vetting request to move to SUCCESS or FAILED before you submit another Campaign Verify token.
  • Retry the import only after no Campaign Verify vetting for that Brand remains in IN_PROGRESS.

Additional resources

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