Rate this page:

Error 21300

Product: Programmable Voice

ERROR - 21300

Invalid BYOC trunk SID

You have specified a BYOC trunk SID that is malformed or non-existent.

Possible Causes

  • The SID in question is not formatted correctly. A valid BYOC trunk SID starts with prefix "BY" and is 34 characters in length.
  • The BYOC trunk identified by the SID does not exist. If it existed in the past, it has since been removed.
  • The BYOC trunk exists but ownership is with a different account.

Possible Solutions

Make sure you submit the SID of a BYOC trunk that you can locate within your account.

Rate this page:

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. Please select the reason(s) for your feedback or provide additional information about how we can improve:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more