20153: Invalid Issuer Or Subject



PLATFORM
ERROR

Invalid Issuer Or Subject

invalid-issuer-or-subject page anchor

The issuer or subject of the JWT provided to the Twilio API was invalid.

  • The issuer is missing from JWT
  • The issuer entity is suspended in Twilio.
  • The subject is missing from JWT
  • The subject entity is suspended in Twilio.
  • The issuer and subject are not related.
  • In case of Public Key Client Validation, make sure the account and the API key are valid and not suspended.
  • For the details on JWTs used as part of Public Key Client Validation, see the documentation
  • To check whether the JWT is structurally correct, you can use the tools available at jwt.io.