20009: Cannot delete this resource before it is complete



ERROR

You attempted to delete a call or message resource before it was completed. If you are attempting to delete a call, wait until the call is completed and try your request again. If you are attempting to delete a message, wait several minutes and try again.

If you're seeing a message in the logs that you have already deleted, please allow up to 14 days for our systems to completely remove this record before reaching out to support.

  • You requested the call or message be deleted before all of Twilio's systems finished processing it.
  • In rare cases, a message or call record may take up to 14 days to be finalized and able to be deleted.
  • If you are attempting to delete a call, verify that the call is not still in-progress.
  • If you are attempting to delete a call or message shortly after sending or receiving it, please wait at least 1 minute to make your DELETE request. If you receive this error after waiting 1 minute, wait several minutes and retry deletion again.
  • If you encounter this issue frequently even when waiting several minutes before deleting a message or a completed call, please contact Twilio support(link takes you to an external page) with examples of affected Call or Message SIDs.
  • For the highest level of privacy for Twilio SMS messages, apply for message redaction(link takes you to an external page) which can automatically redact message bodies or phone numbers immediately after a message is sent or received.