Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

13806: Invalid Client Notification URL


ERROR: 13806

error-13806 page anchor
VOICE
ERROR

This error means the configured clientNotificationUrl is not a valid URL for Voice client call notifications. Twilio uses clientNotificationUrl to notify your application when a call routes to a Voice SDK client user, and the URL must contain a valid hostname, cannot include underscores, and only accepts POST.

Possible causes

possible-causes page anchor
  • The configured clientNotificationUrl is malformed or otherwise not a valid URL.
  • The URL hostname is invalid or includes underscores.
  • The URL is not configured to use POST.
  • Replace clientNotificationUrl with a valid URL that uses a valid hostname and does not include underscores.
  • Configure the notification endpoint to accept POST requests.
  • Verify your webhook handler responds appropriately to client call notifications. Twilio sends the request body as JSON, and the endpoint should return 200 OK when a matching client binding is found or 404 Not Found when it is not.

Additional resources

additional-resources page anchor