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13619: Record: Transcription feature not available for this type of recording.


WARNING: 13619

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VOICE
WARNING

Use transcription only with Voice recording flows that support it. This warning appears when you request transcription for a recording type that does not support transcription. Twilio generates transcription from call recordings created with TwiML <Record> and transcribe="true".

Possible causes

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  • You requested transcription for a recording type that does not support transcription.
  • The recording was not created with the TwiML <Record> flow that supports transcription.
  • Check the TwiML or API docs for the recording type you are using and confirm that transcription is supported before you set transcription attributes.
  • Use TwiML <Record> with transcribe="true" for recordings that support transcription.

Additional resources

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