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13257: Invalid transcribeCallback URL


ERROR: 13257

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VOICE
ERROR

Twilio returns this error when the transcribeCallback attribute on the TwiML <Record> verb is not a valid URL. Twilio documents transcribeCallback as a relative or absolute URL that it uses to send an asynchronous POST request when a transcription is complete.

Possible causes

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  • The transcribeCallback value provided on <Record> is not a valid relative or absolute URL.
  • The transcribeCallback value does not conform to the URL format Twilio expects for transcription callbacks.
  • A transcription callback URL was supplied for <Record>, but the callback destination was entered incorrectly.
  • Update transcribeCallback to a valid relative or absolute URL.
  • Verify the transcribeCallback value in your <Record> TwiML before initiating the recording.
  • If you use transcribeCallback, also set transcribe="true" on <Record>, because Twilio requires transcribeCallback to be used with transcribe.
  • If you do not need an asynchronous transcription webhook, remove transcribeCallback and retrieve the completed transcription later from the Transcriptions resource instead.

Additional resources

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