Skip to contentSkip to navigationSkip to topbar
On this page

Dial: Twilio does not support calling this number or the number is invalid



ERROR: 13224

error-13224 page anchor
ERROR

Twilio does not support calling this number or the number is invalid

Possible Causes

possible-causes page anchor

This error occurs when the provided number is not in E.164 format; for example using local dialing pattern 01234567890 instead of the full E.164 address +441234567890. This can also occur when calls are attempted to non-existent country codes, area codes, or exchanges. For example, there is no +693 country code, no +1238 US area code, and no 555 US exchange.

This can also occur with properly-formatted, valid destinations if none of Twilio's carrier partners are able to deliver the call; for example due to a telecom network outage in the phone number's local area.

Use E.164 formatting and ensure the destination is a valid, in-service destination.

Need some help?

Terms of service

Copyright © 2024 Twilio Inc.