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HTTP error response code



ERROR: 11217

error-11217 page anchor
ERROR

Twilio sent a webhook to your server and your server responded with a 4xx or 5xx status code.

Possible Causes

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  • There was an error in your server (500).
  • There was a problem between your proxy and your server (502, 503, 504).
  • The URL specified in your webhook configuration is incorrect (404, 410).
  • Your server is attempting to rate limit Twilio's webhook requests (429). Twilio's webhooks do not support rate limiting.
  • Your webhook configuration does not have appropriate permissions to call the configured URL (403).
  • Review the configured webhook URL to ensure that it is correct.
  • Look for and fix errors in your server logs.
  • Ensure that you can get 2xx status codes by calling your webhook URL.
  • Review your proxy and authentication configurations.
  • For rate limiting issues, consider shifting to Event Streams HTTP Sink which support rate limiting.

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