- Voice Powered IVR Bot
Voice Powered IVR BotTwilio
- COVID use case
This app allows callers to vocally share what they need, ultimately routing callers to the right person. The app includes:
- An example welcome menu with 3 options (Sales, Support, Operator)
- 2 sub-categories under Sales & Support answered by a bot
- Off business-hours default forwarding to an external phone number
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