- Agent Notes Flex Plugin
Agent Notes Flex Plugin
This Twilio Flex Plugin enables your agents to take notes when they are on-call or chatting with a customer. This is an introductory plugin where the notes are stored locally for your agents. Jot down todos, ideas, research, meeting notes, and other bits of relevant information.
- Works as an add-on to your existing Flex application
- This project is based on a sample plugin developed using the Flex Plugin Builder.
To get started you will need the following:
A Twilio account with a Flex environment provisioned. Create your Flex Account
NPM version 5.0.0 or later installed (npm -v)
Node version 8.0.0 or later installed (node -v)
Configure your local environment to use Flex plugins by using the node module create-flex-plugin. Read more
Install the dependencies of the plugin. Read more
Run and test the plugin locally by spinning up a local web-server.
Deploy your Flex Plugin. Read more
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