Guidelines

Uganda (UG)

Locale Summary

Locale name

Uganda

ISO code
The International Organization for Standardization two character representation for the given locale.

UG

Region

Middle East & Africa

Numbers Summary

Toll-Free Prefixes

+256800

National Prefixes

+25620

Uganda: National Numbers

Requirements for Individuals


Information required

Documentation required

Acceptable Documentation
One of the following

Name

No documentation required*

Address
Must be within Uganda

Proof of Uganda Address

  • Government-issued ID showing the Uganda address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed


Requirements for Businesses


Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

No documentation required*

Business Address
Must be within Uganda

Proof of Uganda Address

  • Excerpt from the commercial register showing the Uganda address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

*Although documentation is not required at this time, to avoid urgent escalation, we advise that you verify the accuracy of the required information, such as collecting or checking documentary proof of the information provided.

Uganda: Toll-Free Numbers

Requirements for Individuals


Information required

Documentation required

Acceptable Documentation
One of the following

Name

No documentation required*

Address
May be anywhere in the world

No documentation required*


Requirements for Businesses


Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

No documentation required*

Business Address
May be anywhere in the world

No documentation required*

*Although documentation is not required at this time, to avoid urgent escalation, we advise that you verify the accuracy of the required information, such as collecting or checking documentary proof of the information provided.


For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.