---
page_type: error
code: 95304
message: >-
  95304: Service requires media redaction but request language is not available
  for media redaction
level: ERROR
product: Conversational Intelligence
---

## Description

The request language is not available for media redaction yet the service in use requires media redaction

### Possible Causes

Misconfigured service or use of the wrong service for the request in question

### Possible Solutions

Disable media redaction on the service or use another service