---
page_type: error
code: 94400
message: "94400: Transcriptions: transcription internal error"
level: ERROR
---

## Description

Twilio failed to transcribe audio due to an internal issue. The transcription files have been deleted and the resource has been marked as "failed"

### Possible Causes

- Twilio failed to process transcription request and all retries attempts were exhausted
- Twilio failed to normalize and/or store transcription results and all retries attempts were exhausted

### Possible Solutions