---
page_type: error
code: 83704
message: "83704: Attachment Rejected Due To SIM In New State"
level: ERROR
product: Super SIM
---

## Description

The SIM was not able to attach to the specified network because your SIM has not been activated yet and is in the `new` state. This is the state that SIMs arrive in when they are shipped and they must be activated first via Console or REST API before they can be used.

### Possible Causes

- Your SIM is in the `new` state and is not active.

### Possible Solutions

- Use the Twilio Console or REST API to activate your SIM by setting its `status` to `ready` or `active`.