---
page_type: error
code: 83604
message: >-
  83604: The requested query period exceeds the maximum allowed period for the
  requested Granularity
level: ERROR
product: Super SIM
---

## Description

Requests for Usage Records with granularity "all" may only query up to 18 months of data, granularity "day" may query up to 3 months of data, and granularity "hour" may query up to 31 days of data.

### Possible Causes

- This happens if you request Usage Records with StartTime or EndTime parameters defining a time range exceeding the maximum allowed threshold for a given Granularity.

### Possible Solutions

- Adjust your StartTime or EndTime parameters so that the time range is less than or equal to the threshold allowed for the desired Granularity.